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‘Guinness is Good’… for Deaf visitors!

Posted: 7th October 2015

Recently a group of Deaf people from the Tallaght area were invited to visit the Guinness Storehouse. They were able to access the guided tour information through International Sign Language via the personal video handsets.

DeafHear: ‘Guinness is Good’… for Deaf visitors!

DeafHear: ?Guinness is Good?? for Deaf visitors!

www.guinness-storehouse.com

The Guinness Storehouse is one of Dublin’s main tourist attractions, with over 1.25 million visitors in 2014. More than 90% of the visitors to the Storeheouse are international, so offering tours in other languages as well as English is important to ensure visitor enjoyment. The venue already offers guided tours in a number of languages, including English, German, Spanish, French and Italian. And now Deaf visitors can access information in International Sign Language via the video handsets.


International Signers

According to DeafHear’s Julianne Duffy–Gillen, the International Signers were top class, very clear and easy to follow. Alvean Jones from Ireland and Ramone Wolfe from the UK were the main presenters. The only criticism we got was that some of the presentations were a bit long. However, the group had an additional private tasting stop in their tour, which included tips on “how to drink Guinness properly”… that went down very well with the group!

International Sign Language

Many people think there is only one universal sign language; but in fact there are many variations of sign languages used throughout the world. Sign language within Deaf communities differ in the same way as spoken languages of hearing communities differ from country to country. International Sign Language was created by the World Federation of the Deaf to be used at international conferences or sporting events involving Deaf people. It is not as complex or nuanced as native sign languages, and has a limited vocabary.


As far as DeafHear is aware, the Guinness Storehouse is the first visitor attraction in Ireland to offer guided information in sign language in this way. It means that Deaf visitors can enjoy the tour experience, without having to request or arrange for a sign language interpreter beforehand. We want to congratulate Guinness Storehouse on their important social inclusion initiative, which sets an example that many other attractions and service providers could follow!

DeafHear: ‘Guinness is Good’… for Deaf visitors!

Thumbs up to Guinness!


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